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Novaseal continues to provide the highest level of customer service to its clients in the heat sealing industry. Recently we added a Live Help support function.
What is online Live Help? As you browse our site you will notice “Live Help” buttons placed throughout our pages for your convenience. You may even receive an invitation to chat with one of our agents.
Our Live Help service consists of synchronous online text-based one-on-one interaction. It is based on instant messaging software which allows individuals to communicate one-on-one with each other while they perform other computer based tasks. At Novaseal, we utilize customized software to interact synchronously, one-on-one, with online visitors to our web pages that feature leading technology based heat sealing machinery solutions. Customer service help is designed to add social interaction and immediate responsiveness.
To activate Live Help, simply click on a Live Help button, and within moments one of our representatives will be available for questions or to provide more information.
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